Privacy Policy

Effective Date: 15 July 2025

At PTE Coach, operated by Zizi Australia Pty Ltd, we are committed to protecting your personal information and privacy in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. What Information We Collect

We may collect personal information from you when you:

  • Register for a course or create an account
  • Purchase a product or subscription
  • Contact us via form, email, or chat
  • Interact with our content (e.g., quizzes, feedback, support)

This may include your name, email address, phone number, PTE scores, payment details, and usage data (e.g. pages visited, quiz attempts).

2. How We Use Your Information

Your information is used to:

  • Provide learning services, progress tracking, and support
  • Improve our platform and course experience
  • Send important updates, tips, and promotional offers (you may opt out anytime)
  • Comply with legal obligations

3. Data Storage and Security

All data is stored securely on trusted servers with encryption and access control. We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access.

4. Sharing of Information

We do not sell your personal data. We may share your information with trusted service providers (e.g. payment gateways, analytics platforms) strictly for service delivery purposes. These partners are GDPR- and/or Australian Privacy Law-compliant.

5. Cookies and Analytics

We use cookies and third-party tools (e.g., Google Analytics, Meta Pixel) to better understand visitor behaviour and improve our services. You may disable cookies via your browser settings.

6. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices of those sites and recommend reading their privacy policies.

7. Access and Correction

You may request access to your personal information or correction of any inaccurate details by contacting us. We will respond within a reasonable timeframe.

8. Changes to This Policy

This policy may be updated periodically. Changes will be posted on this page with the revised date. We encourage you to review it regularly.

9. Contact Us

Zizi Australia Pty Ltd
ABN: 65 651 530 853
Melbourne, VIC, Australia
Email: support@ptecoach.com.au

By using our website or services, you consent to the terms of this Privacy Policy.